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DATA PRIVACY and COOKIE POLICY

DATA PRIVACY

WHY THIS DOCUMENT

As part of its day to day operation, Sanofi-Aventis Deutschland GmbH (hereinafter “Sanofi-Deutschland GmbH”), a subsidiary of the Sanofi Group (hereinafter “SANOFI”) provides access to a variety of tools and resources which are destined to provide information to all the individuals with whom it has business interactions with (patients and their relatives, participants to clinical trials, healthcare professionals, users of products and services, etc.) regarding its activities.

Such tools and resources may be provided in various formats, including, more specifically in electronic format and by means of online electronic communications, including this website mystarsanofi.com. to which this policy applies (hereinafter together the “Website”).

As stated in our Global Data Privacy Policy, SANOFI is fully committed to the protection of personal data. Therefore, Sanofi-Deutschland GmbH intends to provide you with all relevant information regarding the way in which it processes your personal data on the Website and invites you to read such information before using the Website.

You will therefore find below all relevant information regarding the processing of Personal Data conducted on this Website. Please note that the content of this Privacy policy may change without prior notification. Therefore, we advise you to often visit this page.

WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA THROUGH THIS WEBSITE (THE DATA CONTROLLER)?

Sanofi-Deutschland GmbH is responsible for the processing of personal using this website and therefore acts as the data controller:

Sanofi-Aventis Deutschland GmbH

Industriepark Höchst – 65 926 Frankfurt am Main – Germany

REMINDER: WHAT IS PERSONAL DATA & PROCESSING?

For the purposes of this Website privacy policy, personal data is any information relating to an identified or identifiable natural person, for all data processing carried out in the framework of its business and activities.

To make things clear, it is any information that relates to an individual. Such data can take the form of

  • Basic identification information such as a name or a date of birth;
  • Information that can be attributed to you directly or indirectly – such as a post on a social media;
  • Information which can be associated to you such as, for instance, an IP address (i.e. the network address of your machine);

In this respect, the notion of “processing” designates any action that is undertaken on personal data such as, for instance:

  • Collection;
  • Storage;
  • Access;
  • Analysis;
  • Deletion;

WHAT PERSONAL DATA DOES THIS WEBSITE COLLECT?

When operating, this Website may collect the following categories of personal data:

  • Connection data: any information regarding your connection and access to this Website (e.g. type of machine and browser used, timestamp of your connection, IP address, pages visited, etc.), browsing history
  • Location data: information that may be provided by your machine and browser about your location if you allow such information to be shared with Sanofi-Deutschland GmbH
  • Data relating to and data which may be collected by cookies: for more information about cookies, please see below.

FOR WHAT PURPOSES DOES THIS WEBSITE COLLECT PERSONAL DATA?

Any processing of personal data must be implemented for a defined purpose. In this respect, the collection and processing of personal data on this Website is conducted for the following purposes:

  • To allow you to navigate this Website
  • To provide patient support, healthcare support services, patient engagement and prescription information ; manage claims, including insurance claims;
  • To personalize your browsing experience: when using our services ; ensure that our services are presented in the way that best suits you ; understand your professional and personal interests in our content, products and services or other content and adapt our content to your needs and preferences ; present you products and offers tailored to you;
  • To improve our products and services, identify usage trends and develop new products and services ; understand how you and your device interacts with our services ; track and respond to safety concerns ; determine the effectiveness of our promotional campaigns, conduct surveys;

ON WHAT GROUNDS DOES THIS WEBSITE PROCESS YOUR PERSONAL DATA?

For the purposes of this Website, your personal data is only processed on the basis of:

  • Your prior CONSENT: by navigating this site and, if relevant, consenting to the processing of your data using cookies (as per our cookie policy below)
  • Where you have clearly expressed your approval of Sanofi-Deutschland GmbH's processing of your Personal Data. In practice, this will generally mean that Sanofi-Deutschland GmbH will ask you to sign a document, or to fill-in an online “opt-in” form or to follow any relevant procedure to allow you to be fully informed and then either clearly accept or refuse the envisaged data processing

SHARING OF YOUR PERSONAL DATA

Sanofi-Deutschland GmbH may transfer your personal data both internally and to third party service providers to understand how visitors use the Website, e.g. the number of visitors per day, usage behavior, etc. Such third party will use your personal data only to release to Sanofi a report on the usage behavior trends of the Website. In any case, Sanofi-Deutschland GmbH is committed to ensure a sufficient level of protection of your personal data by implementing adequate guarantees when operating the transfer. Where such internal or external transfer of personal data implies the transfer of your personal data to a country providing a lower level of protection to personal data, SANOFI will implement adequate guarantees such as the Binding Corporate Rules (BCR), the European Clauses or asking for your explicit consent.

YOU HAVE RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA

You have rights of information, access, rectification, portability and erasure of your personal data and rights to limitation of or objection to the processing of your personal data. In order to exercise these rights, or to obtain further information on Data Protection at SANOFI, please contact privacy-office-global@sanofi.com. If, after contacting us, you reckon that your rights to Privacy and Data Protection weren’t respected, you have the right to lodge a complaint to the relevant Data Protection Authority.

COOKIE POLICY

WHAT ABOUT COOKIES?

WHAT IS A COOKIE?

A cookie is a small data file stored on your computer or mobile device at the request of your browser from a website. The cookie allows the website to “remember” your actions or preference for a certain period of time. Most browsers allow cookies. However, users can set their browsers to refuse or remove them, if they wish. There are different types of cookies:

  • Session cookies are deleted when you close your browser
  • Permanent cookies remain on your device until they expire or until you actively delete them. They enable certain information about your use to be recalled when you return to the website.

A cookie can temporarily store anonymous information about the use and users of a website.

Some cookies are necessary to be able to use the website, others allow customization and optimization of the content displayed, the collection of user preferences or the monitoring of the audience of the website, website errors and the securing of its access.

WHAT COOKIES DO WE USE ON THIS WEBSITE?

ESSENTIAL COOKIES

Sanofi-Aventis Deutschland GmbH only uses strictly necessary cookies which are essential to the operation of this Website and secure the access to the Website. The sole purpose of the used cookies is carrying out the transmission of a communication over the Website, to allow the authentication on the Website. When using the Website you explicitly request access to the content and functionality of the Website. Without the cookies you would not be able to access the Website properly and the functionality of the Website would be very restricted. Thus, the cookies are essential to secure the functionality of the Website. The used cookies are encrypted and do not store personal information but act as a unique key between you and the server of the Website and enable the functioning of the Website.

COOKIE NAME COOKIE DESCRIPTION COOKIE EXPIRY TERM
ASP.NET_SessionId Sitecore tracking. ASP.Net_SessionId
is a cookie which is used to identify the users session on the server.
As long as the browser action session is open
SC_ANALYTICS_GLOBAL_COOKIE Sitecore tracking.
Sitecore sends a persistent session cookie to the web client to identify repeat visits from a single user.
2 days

PERFORMANCE COOKIES

These cookies indirectly help improving this Website by tracking your use. This set of cookies collects information about the use of the Website, such as the pages that are visited, or the error messages that may appear. These cookies do not collect any information to identify you - all information collected is anonymous and it is used only for the purpose of improving the functioning of our Website. They also permit to understand which pages the audience is interested in and to assess the efficiency of our advertising.

COOKIE NAME COOKIE DESCRIPTION COOKIE EXPIRY TERM
Google Analytics The Website will place a cookie of the company Google as part of the service “Analytics”., Sanofi-Aventis Deutschland GmbH uses this service to track and obtain reports on how visitors are using the Website. The information obtained with this,cookie, which includes the IP-address of your computer, will be transmitted,to and stored by Google on servers in the United States. Google may share,that information with third parties if Google is obliged to do so by law or,to the extent such third parties are processing this information on behalf of,Google. Sanofi-Aventis Deutschland GmbH has no influence on this. The same,process is done when the Website uses Google Maps. See expiry term of specific google analytics cookies below
_ga Used to distinguish users. 3 years
_gat_UA-59357586-158 Pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. 3 years
_gid Used to distinguish users. 2 days

WHAT IF I DO NOT WANT COOKIES TO BE USED ON MY BROWSER?

You can block the use of cookies or remove cookies that are already installed on your browser. We draw your attention to the fact that disabling cookies may prevent you from accessing certain features on our website and other websites.

You can set your browser to accept or reject all cookies, to be notified when a cookie is issued, to check its validity, duration and content and to periodically delete cookies.

You can also type “cookies” in your browser's help section to access the setup instructions.

For information about how to manage cookies on the browser of your mobile device, you will need to consult the device manual.

For more information about cookies, including how they are installed and how you can manage and delete them, visit www.allaboutcookies.org.